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ClinicTracker EHRs Workflow Builder Solves Paperwork Completion Dilemma for Mental Health Agencies

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ClinicTracker announces a game-changing innovation to help providers manage overwhelming agency routines and workflows.

Administrators and providers of mental health agencies lose sleep worrying that the next day will bring an unannounced visit from regulators checking for noncompliance and fraud. Failing such a visit can be profoundly disruptive, expensive, and embarrassing.

If keeping an agency compliant were simple, providers could sleep easily. But regulations in the mental health arena dictate a blizzard of requirements for how and when mandated paperwork must be completed, signed (or co-signed), reviewed, tracked, and reported. It can take hours of training and years of experience before providers understand how and when to work their way through the paperwork maze. Most providers say that trying to keep up with deadlines is the worst part of their job.

With ClinicTracker’s Workflow Builder, administrators can determine precisely what should happen in any scenario: admission, discharge, completed treatment plans, re-admissions, etc. The software alerts providers to required activities and the deadlines for completion. The system automatically sends notifications in advance, so due dates are always clear.

If providers have overdue paperwork, ClinicTracker sends them (and their supervisors) alerts. At any point, clinical staff, administrators, and QA/UR staff can see exactly where individual providers or the entire clinic stands in regard to compliance. This new feature removes all the guesswork and confusion that typically surrounds documentation workflows.

“We strive to make ClinicTracker more than just an electronic medical record. Along with our customers, we’ve established it as the brains of a mental health agency,” said Joshua Gordon, president of ClinicTracker. We want it to automate every possible routine and workflow so that providers can spend their time helping clients, not wondering whether a certain form is overdue for a particular patient. Workflow Builder substantially increases the extent to which administrators can put their workflows on autopilot. We’ve created a new level of sophistication around regulatory compliance that you won’t find in other mental health EHR systems.”

About ClinicTracker

ClinicTracker is a robust, future-proof mental health and substance abuse EHR. Michael Gordon, a respected clinical psychologist, and Joshua Gordon, an award-winning software engineer, founded the company in 2000. ClinicTracker EHRs powerful software empowers your agency to succeed. ClinicTracker will automate many of your clinic routines, boost staff productivity, increase billing efficiency, and provide the tools you need to manage your clinic effectively. While mental health and substance abuse agencies are our main focus, our software is compatible with foster care agencies, social services, equine assisted therapy, university clinics, academic counseling, family counseling services, and eating disorder clinics.