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Credit Card Processing And Billing Software For Behavioral Health

Credit-Card-Integration

Easy patient billing and payment improve operations and ensure timely settlements. ClinicTracker’s credit card processing and billing software for behavioral health professionals provides a seamless system that enhances patient engagement, reduces manual errors, and optimizes revenue cycle management—all within one secure, user-friendly platform.

Credit Card Processing

We partnered with TSYS to offer credit card transaction processing directly through ClinicTracker, simplifying the entire billing process. No more wasting time manually entering in payment data. No more standalone terminals. With a single card swipe, ClinicTracker acquires the credit card data, transmits the transaction to the payment gateway, and applies the payment to the patient's account. Patients can also pay their bills online through the Patient Portal.

Credit Card Processing
Safeguard

Convenient System-Wide Access

You can collect copays and process credit cards at several different points within ClinicTracker:

  • Patient Dashboard
  • Demographic Record
  • Scheduler
  • BillingTracker
  • Patient Portal

Payment Process

Wherever you access the payment system, you use the same method: On the Collect Copay screen, enter the amount due, payment method, reference number, and any comments you might want to store. When you swipe the credit card through the card reader, the cardholder's name, card number, and expiration date will automatically populate the appropriate fields. If you are accepting payment by phone, you simply key in this information. The system automatically applies the specified payment amount to the patient's account.

If the transaction is approved, the patient receives a receipt by email. You can also print out a paper version immediately or suggest it be printed at home through the Patient Portal. Your clinic can also keep records of patient payments by running card transaction-based reports.

billing
Form

Benefits

  • Simple implementation and electronic enrollment process with no contract terms
  • Makes payment more convenient for patients
  • Reduces time staff spends collecting copays and processing post-adjudication balances
  • The low-profile card reader minimizes desk clutter
  • Eliminates redundancy and reduces errors by keeping the process entirely within ClinicTracker
  • Assures transactions are processed using the latest digital security protocols in a safe environment
  • Help is just a call away with TSYS’ in-house, domestic, 24/7 customer support

Integrated Credit Card Processing Saves Money

By integrating credit card payments with ClinicTracker, you streamline your revenue cycle management and reduce costs:

  • Recordkeeping and reporting are easier because transactions are posted to your bank account before fees are charged. Service fees are deducted in a lump sum at the end of the month
  • Faster payment posting (two days versus the three-day industry standard)
  • No charges for declined transactions because TSYS waives declined authorization and batch header fees

As an added benefit, TSYS offers potential customers a complimentary Efficiency Analysis that compares your current costs for processing credit cards with what they charge. This analysis comes with a Meet or Beat promise – they will not charge you more than you are paying now. TSYS’ commitment to meet or beat pricing means your payment processing will be more efficient and cost effective.

Integrated Credit Card Processing Saves Money

Additional Services for Behavioral Health Practices

Collections Service
Patient Statement Service
Billing Service
Portable Medical Record
Automated Appointment Reminders
Insurance Eligibility Verification
Clearinghouse Partnership
Electronic Remittance Advice (ERA) 835

Contact Us

Everyone accepts credit cards, but it's how that integrates into the overall ClinicTracker solution that makes the difference. Book a free demo with us today, and we'll show you how it all works together.