President / Software Developer
Joshua is a Cornell University School of Engineering graduate with over fifteen years of experience designing, building, and supporting custom software applications. Applying his vast expertise in database systems and programming/scripting languages, he is the original architect of the ClinicTracker system. To this day, he continues to contribute to the program's development, while serving as CEO for the company he co-founded. Joshua has spoken in the US and abroad about entrepreneurship and software design for medical records.
Director of Research & Development
Dr. Gordon is a professor of psychiatry at a major academic medical center where he served as director of child and adolescent mental health services. ClinicTracker evolved from his efforts to develop a comprehensive, totally integrated, low maintenance system that would monitor all clinic functions, reduce paperwork time, and enhance accountability around staff and trainee activities. His extensive background in clinical research and training influenced the design of the program, especially in the degree to which all data can be exported for statistical analyses. He continues to oversee development of the system, with a particular eye toward ensuring that ClinicTracker maintains its unparalleled level of user-friendliness. Toward that end, he formed the User Advisory Group to facilitate continuous input from our users.
Director of Sales
Mark is a sales and marketing professional with a broad background in the technology industry. His career in Fortune 500 companies includes Xerox, Avnet, and Agilysys. He is expert at marketing ERP, Workflow, and Document Management solutions. Over the years, he has garnered countless awards for both software and hardware sales. Mark not only actively works with prospects, but also oversees our dedicated and talented marketing/sales team.
Director of Customer Success
Alycia is a graduate of Southern New Hampshire University with degrees in Business Management and Information Technology. She has an extensive background in technical support and customer service. Alycia brings to JAG Products robust expertise helping clients implement, manage, and troubleshoot software applications. Her patience, knowledge, and delightful manner make her a perfect addition to our customer support and implementation team.
Director of Public Relations
Tina graduated from SUNY Geneseo and the S.I. Newhouse School of Public Communications at Syracuse University with degrees in journalism and secondary education. Her teaching background boosts our ongoing effort to perfect training materials and documentation. She also contributes significantly to the marketing program as well as the overall operational success of the company.