What Exactly is a Mental Health EHR?
The simple answer is that EHR stands for Electronic Health Record, a term that has largely supplanted the more traditional label, EMR (Electronic Medical Record).
While the marketplace offers hundreds of EHR/EMR programs, only a relative few focus specifically on all aspects of Behavioral Health (Mental Health, Chemical Dependency, and Addiction). Truth be told, many general EHRs have tried and failed to service the mental health market.
Because the world of Behavioral and Mental Health involves complexities that are unique.
We know what an EHR should offer: a tool that helps your mental health practice keep track of your documentation, revenue, schedules, compliance, and treatment quality. A great mental health EHR provides all of these features – and more. ClinicTracker is a great mental health EHR.
A clinical psychologist/administrator and a software engineer developed ClinicTracker over fifteen years ago (watch our story here). In the software world, experience and a legacy of unending refinement means a feature rich program you can trust. Take a look at the many features that are included in the cost of our affordable electronic health record software.
How Important is Customer Support for a Mental Health EHR?
It’s paramount. We have a 100% satisfied customer support rating and we work hard to keep it that way. We know our clients by name. Our turnaround time for updates and new releases is the fastest in the business. We see our job as making your job easier. Software should be a help, not a hindrance.
How do Mental Health EHRs Fail a Practice?
Programming errors that prevent you from completing tasks. Ridiculous workflows that make recording treatment plans and notes almost impossible. A billing system that doesn’t balance your revenue. Sluggish, overly complicated, and a workflow that isn’t customizable. Need we go on?
Should an EHR/EMR Offer More Than Just Documentation of Treatment Services?
Yes, you want a program that manages every aspect of your agency's workflow. That's why ClinicTracker is also a PM (Practice Management) system, and it can even handle your payroll management!
As our clients will tell you, ClinicTracker is the better way:
“What do we like? That your technical support is world-class and that you are so willing and quick about making upgrades to the system.”
Family Counseling Services – Cortland, NY
“Although we’re just implementing ClinicTracker, our clinicians have already praised your team for being so supportive. Thank you so much for your attention to customer service.”
OSLC Community Programs – Eugene, OR
“Our staff dreaded changing over to an electronic record. They soon discovered that ClinicTracker made their work easier, not harder.”
The Family & Children’s Society – Binghamton, NY
Check out a demo video to see why ClinicTracker is the better way.
Can your EHR do this?