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Automated Appointment Reminders For Patients

Appointment Reminder

Reduce Missed Appointments and Improve Patient Satisfaction

Missed appointments can lead to lost revenue and disrupt your practice’s workflow, not to mention any impact on your patient's wellbeing. ClinicTracker’s Automated Appointment Reminders for Patients ensure that scheduled appointments stay on track with automatic phone call and text message appointment reminders.

The appointment reminder software is fully integrated with the Scheduler, generating automated reminders without any effort on the part of your staff. Patients can confirm, cancel, or reschedule their appointments with the single press of a button or through the ClinicTracker Patient Portal. 

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Image of charts indicated the ROI of integrated automated appointment reminders

Increase Revenue and Reduce No-Shows With Automated Reminders

With automated patient reminders, your practice can:

  • Reduce the no-show rate by keeping patients informed of upcoming appointments
  • Track canceled appointments in real-time
  • Fill canceled or missed appointments more quickly
  • Spend more time on patient communication that can't be automated
  • Ensure patients do not forget to attend or reschedule their appointments
  • Add a personal touch by reaching out to your patients

Generating Reminder Messages

This messaging service reminds patients either by phone, SMS, or both based on parameters you pre-configure. For example, you can set how many days prior to an appointment you want the patient notified. You can also tell the system the time of day you want it to begin and end sending messages. Once one of your staff adds a new appointment to the Scheduler, the automated service generates a list of patients to contact. At the appropriate time, it communicates with the patient about the upcoming appointment. For the phone option, the system will leave a message if no one answers. You also have the option of placing calls or sending an SMS manually. Patients can opt to be placed on a Do-Not-Contact list, or you can create specific groups or event types that never generate a reminder.

securely update patient appointment status
Image of a patient and provider speaking on the correct appointment date

Integration with the Patient Portal

One of the many benefits of ClinicTracker is that all patient information is integrated throughout the system. We’ve taken the next step by incorporating Automated Appointment Reminders into our Patient Portal. Now patients can go online to confirm, cancel, or request a new appointment time. It’s another way that we’re helping you improve patients’ experience with your office.

Pricing and Setup

Implementing this feature only requires that your staff view a brief training video. And the service is inexpensive – just a small monthly charge based on the number of reminder messages that you place. In most instances, it can pay for itself by eliminating even one no-show. Your practice will become more efficient because it frees your office staff to spend more time on patient retention and acquisition.

A healthcare provider using a digital system that sends automatic appointment reminders
Patient appointment Scheduling
Scheduling
Insurance Eligibility Verification
Insurance Eligibility Verification
clinic Credit Card Processing
Credit Card Processing
behavioral health Real-Time Chat: ClinicChat
Real-Time Chat: ClinicChat
Patient Portal
Patient Portal

Contact Us

Book a time for a free demonstration, and we’ll walk you through everything ClinicTracker has to offer. Don’t worry, we’ll remind you when it’s coming up.
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