Secure Patient Messaging Services

Streamlined, Secure Patient Communication

Effective communication is a must for any business, but especially in healthcare. 
Sending a secure message through the ClinicTracker portal is simple and safe, designed with the Health Insurance Portability and Accountability Act (HIPAA) in mind. Patients log into the messaging app within the Patient Portal, select a recipient from the care team, and compose their message. Once sent, advanced encryption ensures that all communications remain confidential to help providers maintain HIPAA compliance.

Providers can use the system to respond to questions and share treatment updates. Automated email notifications alert patients and staff of new messages, reducing missed communication and the phone tag that can so easily disrupt workflows. Plus, authorized representatives can manage communication on behalf of the patient, further simplifying the process.

Key Features and Benefits of ClinicTracker's Communication Tools

ClinicTracker’s secure messaging app is designed for healthcare professionals and healthcare organizations committed to protecting patient data while enhancing engagement.

• Unified Messaging: Organizes all messages securely within the EHR, streamlining communication for both patients and staff.
• Automated Notifications: Patients and staff receive email alerts for new messages, to promote prompt responses and reduce in delays in care.
• Secure Messages: ClinicTracker’s platform uses advanced encryption to protect patient privacy and sensitive data, helping providers maintain HIPAA-compliant messaging and mitigate unauthorized access.