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ClinicTracker Executive Team

Our executive team has over 90 years of combined experience in EHR software development and clinical care management.

Joshua Gordon, ClinicTracker executive team

Joshua Gordon

President and CEO

Joshua, an entrepreneur at heart, is the co-founder of JAG Products and the original architect of ClinicTracker. He leads his company with a passion for building world-class software that has allowed for thousands of healthcare providers to improve workflow productivity, patient engagement, and clinical outcomes. He has managed the product evolution for decades, and continues to spearhead product development while serving as CEO. He is a graduate of Cornell University’s College of Engineering, has received many distinguished awards as a CEO, and has spoken internationally about entrepreneurship and software design for medical records.


Michael Gordon, Ph.D.


Dr. Gordon is a Professor Emeritus of Psychiatry at Upstate Medical University and co-founder of JAG. His role as a director of child and adolescent mental health services at a major medical center was the catalyst for the original design of ClinicTracker. Prior to his retirement, Dr. Gordon oversaw the sales and marketing team, influenced the design of new features and help documentation, and provided executive oversight in other areas. Dr. Gordon remains a trusted advisor to JAG, offering his clinical knowledge, management experience, and research skills to the team.

Michael Gordon, ClinicTracker executive team
Alycia Basile ClinicTracker Director of Client Success

Alycia Basile

Director of Client Success

Alycia brings to JAG over 20 years of customer service, revenue management, and IT experience. Her passion for client success and requirements development, coupled with her demonstrated ability to implement innovative technology solutions, makes Alycia well poised to lead ClinicTracker’s Implementation, Support, and Billing Service departments. Alycia most enjoys helping clinics accomplish their business goals and accommodating unique use cases.

Ashley Harris

Director of Sales & Operations

Ashley is responsible for operational initiatives at JAG and drives the executive business strategy across the company. Her passion for developing a customer-focused culture, building strong teams that are focused on customer outcomes and experiences, and improving operational efficiencies, allows her to serve JAG in a multifaceted way. She brings to JAG years of executive management experience in both sales and marketing. Ashley’s healthcare career catapulted after finding her passion while serving in both implementation and quality improvement roles as a subcontractor for the Centers of Medicare and Medicaid Services. Ashley also has years of experience working in residential facilities, so she has a deep understanding of the challenges our clients face daily. It is her daily goal to ensure that every decision is made with respect to our client’s true needs. She is honored to serve all users of ClinicTracker and is dedicated to ensuring that ClinicTracker’s family of clients is well cared for, supported, and treated with exemplary customer service at every level.

Ashley Harris ClinicTracker Sales Director
Chris Johnson ClinicTracker Sales Operations

Marybeth White

Director of Human Resources

Marybeth brings to JAG over 30 years of experience in customer support, business management, and multiple roles in Human Resources. A strong believer in the power of positive thinking, she has a passion for how a positive culture can drive performance and create an outstanding work environment. Marybeth assists with the development of people and organizational strategies to enable the growth of JAG. She believes that people are the key assets in any organization.

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We are a strong, tight-knit team. There’s no hierarchy, we all work closely together. That’s why we can move and adapt so quickly. Ask for a free demonstration, and we’ll show how that helps you.