Your All-in-One Patient Appointment System

ClinicTracker's high-powered patient appointment system is a comprehensive medical scheduling software solution that delivers the familiar functionality of an Outlook-style calendar, but with far more business tools tailored to the nuances of a clinical setting. Having the scheduler and appointment tracker tied into an all-encompassing billing and practice management system means that all the details flow from one part of the system to another.

The integrated patient appointment scheduling software allows you to select a scheduled patient and gain access to contact information, open balances, payor mix, and the full range of clinical information. No need to re-enter any information about the patient, date, time, clinician, or service code. Send reminders, reduce missed appointments, and enable patients to manage their own appointments. without adding front-desk workload.

• Manage schedules for staff, patients, rooms, and groups across multiple locations
• View multiple schedules side-by-side in a user-friendly scheduling software interface
• Receive pop-up alerts on-screen when your patient has checked in
• Grant specific users read-only or full access to your schedule
• Use advanced recurrences (e.g., every third Thursday)
• Use the Find Available Appointment feature to locate open time slots for other users
• Use color-coding to distinguish different event types and prevent double bookings (e.g., meetings versus appointments)
• Customize your settings and create multiple favorite views you can retrieve on-demand
• Manage a check-in sheet that shows which patients are in your office at any given time
• Track travel time and distance when you have clinical staff in the field

ClinicTracker’s medical appointment scheduling software simplifies the entire scheduling process from online scheduling and automated appointment booking to managing appointments online across your organization.

Built for behavioral health practices, the platform reduces manual administrative tasks while improving efficiency for both staff and patients. Patients can request or book appointments online, while staff spend less time managing calendars and more time focused on care delivery.

Optional automated reminders and appointment confirmations via text messages and phone calls help reduce missed visits and keep schedules running smoothly.

One of the many powerful features of the appointment scheduler is its ability to check for appointment conflicts:

• Prevents/warns against double-booking staff for upcoming appointments when they are unavailable
• Prevents/warns against the double-booking of appointments at an office location
• Prevents/warns against double-booking a patient or even having multiple appointments with the same service code for the same day (which might make one of the appointments non-reimbursable or increase the cost for the patient)
• Warns if you schedule an event outside the hours set for the staff member or the agency as a whole

The system displays a fully-detailed warning if it detects a conflict with appointments. You can then decide whether to go ahead with scheduling an appointment or explore other options.

ClinicTracker's scheduler works seamlessly with two software solutions:

• Google Maps for real-time routing and tracking of case miles for off-site work — read more on ClinicTracker’s integration with Google Maps.
• Appointment Reminder Call Service (an optional ClinicTracker module) that automatically generates reminder calls and texts based on scheduled appointments, giving patients the option to confirm, reschedule, or cancel their upcoming appointment.