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How ClinicTracker Helps Clinic Administrators

You need instant access to information about every detail of your agency’s operations – from waiting lists and caseloads to paperwork compliance and accounts receivable. You shouldn’t have to wait weeks for someone else to generate a report. The data you need should be at your fingertips, empowering you to make informed decisions in real time.

Tracking Paperwork and Compliance Deadlines
Managing Billing and Financial Performance
Accessing Data for Decision-Making

Tracking Paperwork and Compliance Deadlines

Between treatment plans, progress notes, signatures, and level-of-care assessments, it’s easy for important documents to slip through the cracks. But in behavioral health, those oversights can have serious consequences, especially during audits or payer reviews.

How ClinicTracker helps:

ClinicTracker keeps administrators ahead of the curve with automated alerts and workflow tracking. From expiring authorizations to unsigned notes, you’ll receive timely notifications to make sure nothing is overlooked. You can customize compliance prompts and route incomplete items to supervisors or QA staff, making oversight easier than ever.

Managing Billing and Financial Performance

Your clinic’s financial health depends on accurate billing, claims submission, and reimbursements. Without visibility, it’s hard to stay ahead. 

How ClinicTracker helps:

With tightly integrated billing tools, ClinicTracker ensures that services rendered are documented properly and translated into clean, compliant claims. Real-time dashboards let you monitor accounts receivable, patient balances, and denials at a glance. Plus, with Insurance Eligibility Verification, you can confirm coverage before services are rendered. The result? Fewer billing delays and faster payments.

Accessing Data for Decision-Making

Whether you're preparing a board presentation or identifying gaps in care delivery, you need fast access to accurate data. But exporting data manually or waiting on IT can slow everything down.

How ClinicTracker helps:

ClinicTracker’s built-in Report Builder gives you instant insights into clinical, financial, and operational performance. Create custom reports that reflect your KPIs, set filters by date or provider, and save templates for recurring needs. Whether you're tracking missed appointments or identifying trends in service utilization, your data is just a few clicks away.

Features Built for Clinic Administrators

Executive Dashboard

Get a real-time snapshot of your clinic’s operations so you can track what’s happening and respond quickly to changing needs.

Regulatory Compliance

Keep your clinic in good standing with tools that help your staff meet documentation, billing, and audit requirements.

Report Builder

Access the exact data you need without waiting on IT. Build custom reports that reflect the way your clinic works.

Accounting Integration

Reduce the time and effort spent on financial reconciliation by linking your EHR to your accounting system.

Financial Reporting

See the full financial picture of your agency with reports that reveal trends in billing, collections, and expenses.

Payroll Management

Easily calculate staff reimbursements based on predefined rules with the payroll software, eliminating manual data entry and reducing administrative burden.

Meaningful Use

Stay eligible for federal incentives with features designed to help you meet Meaningful Use requirements.

Performance Measurement Reports

Measure how your team is doing with detailed reports on productivity, outcomes, and compliance.

Workflow Builder

Adapt your system to meet new programs or processes without relying on vendor timelines.

Frequently Asked Questions

Can I customize workflows for our specific programs and requirements?

Yes! ClinicTracker includes a Workflow Builder that allows administrators to define custom processes, alerts, and approvals for any documentation or operational task.

How does ClinicTracker help with regulatory audits?

The system enforces documentation standards, tracks signatures, timestamps activity, and flags missing items, making audit prep proactive and less stressful.

Can I track staff productivity and caseloads?

Absolutely. Administrators can use built-in tools to monitor caseload size, session counts, documentation turnaround time, and more... all of which help support quality improvement and inform staffing decisions.

Do I need to be a tech expert to use the reporting features?

Not at all. ClinicTracker’s reporting tools are designed for non-technical users. You can filter, sort, and run reports with our intuitive, user-friendly interface. Technical users can access a set of more advanced features as necessary to incorporate more complex logic and filtering.
“We routinely remark, ‘ClinicTracker has thought of everything!’ Your service is unparalleled and your knowledge of the product and how I need to use it to the benefit of my practice and my patients is incredibly useful and progressive.”
Co-Owner - Arizona
“I have never had such positive feedback from staff following the implementation of a new system as I did with ClinicTracker. All staff comments have been positive. ClinicTracker is easy to learn and easy to use.”
Director of Finance & Administration - Connecticut
“We made a good choice. ClinicTracker has proven to be a wonderful enhancement to our outpatient mental health clinical program. The entire team of psychiatrists, social workers, support staff, and program leadership has been very pleased with the program.”
Outpatient Manager - New York
“The team is amazing! We truly appreciate that we can reach out regarding any questions or concerns and that we are always helped so quickly.”
Program Assistant - California
“Thank you for your thoughtful review of our initial ticket and thoughtful problem-solving questions. I truly appreciate the work you put into it!”
Billing and Compliance Manager - Oregon
“Our staff dreaded changing over to an electronic record. They soon discovered that ClinicTracker made their work easier, not harder.”
Executive Director - New York
“I want to thank your team for your continued excellent service. You are a 'breath of fresh air.'”
CEO - Iowa
“Although we’re just implementing ClinicTracker, our clinicians have already praised your team for being so supportive. Thank you so much for your attention to customer service.”
Executive Director - Oregon
“Awesome. You guys have the best customer service anywhere.”
Clinical Director - New York
“I’m consistently impressed with how quick you are to respond. Equally important is that you provide clear, easy directions that help resolve my concerns.”
Clinical Social Worker - New York
“Whenever I submit a support ticket, I get a fast, competent response.”
Director of Patient Access - New York
“What do we like? That your technical support is world-class and that you are so willing and quick about making upgrades to the system.”
Executive Director - New York
"We appreciate our relationship with Clinic Tracker. I have worked with several EHR's in various capacities and ClinicTracker is very responsive to the customer's development requests, they have a responsive support team and look for end user feedback to continuously improve the system."
CEO - Massachusetts
Our counseling program is going to be able to service more clients and counselors will be able to spend more time doing what they love with the ease and efficiency of the clinic tracker program they created for our program!

 

Clinical Supervisor - New Jersey
I would highly recommend Clinic Tracker for any agency in need of an EHR. We have been using CT for over 5 years and are still highly satisfied.
Behavioral Health Manager - Pennsylvania