Collaborate & Engage With Patients Without the Extra Work

Patient engagement shouldn’t come at the cost of your team’s time. We give you the tools to support meaningful touchpoints at every stage of the care journey—from appointment scheduling to follow-up messaging—while reducing administrative burden. With features to keep patients informed and involved, you can elevate their experience and improve outcomes.

client patient laptop

Browse Our Collaboration & Engagement Features

Patient Portal

Give patients 24/7 access to their health information, appointment history, and more in one place.

Telehealth Connector

Easily conduct virtual visits through a secure, integrated platform that’s simple for clinicians and patients to use.

Appointment Reminders

Reduce no-shows with automated texts, emails, or voice calls sent out at the appropriate time.

Direct Secure Messaging

Communicate with patients safely and in compliance with HIPAA regulations.

Online Appointment Scheduling

Let patients request or book appointments online, giving them more control while reducing phone tag for your staff.

Patient Broadcast Messaging

Send group messages to patients about clinic updates, policy changes, or health alerts.

Unified Messaging System

Manage all patient communication—emails, texts, and internal messages—from a single, organized inbox.

“We routinely remark, ‘ClinicTracker has thought of everything!’ Your service is unparalleled and your knowledge of the product and how I need to use it to the benefit of my practice and my patients is incredibly useful and progressive.”
Co-Owner - Arizona
“I have never had such positive feedback from staff following the implementation of a new system as I did with ClinicTracker. All staff comments have been positive. ClinicTracker is easy to learn and easy to use.”
Director of Finance & Administration - Connecticut
“We made a good choice. ClinicTracker has proven to be a wonderful enhancement to our outpatient mental health clinical program. The entire team of psychiatrists, social workers, support staff, and program leadership has been very pleased with the program.”
Outpatient Manager - New York
“The team is amazing! We truly appreciate that we can reach out regarding any questions or concerns and that we are always helped so quickly.”
Program Assistant - California
“Thank you for your thoughtful review of our initial ticket and thoughtful problem-solving questions. I truly appreciate the work you put into it!”
Billing and Compliance Manager - Oregon
“Our staff dreaded changing over to an electronic record. They soon discovered that ClinicTracker made their work easier, not harder.”
Executive Director - New York
“I want to thank your team for your continued excellent service. You are a 'breath of fresh air.'”
CEO - Iowa
“Although we’re just implementing ClinicTracker, our clinicians have already praised your team for being so supportive. Thank you so much for your attention to customer service.”
Executive Director - Oregon
“Awesome. You guys have the best customer service anywhere.”
Clinical Director - New York
“I’m consistently impressed with how quick you are to respond. Equally important is that you provide clear, easy directions that help resolve my concerns.”
Clinical Social Worker - New York
“Whenever I submit a support ticket, I get a fast, competent response.”
Director of Patient Access - New York
“What do we like? That your technical support is world-class and that you are so willing and quick about making upgrades to the system.”
Executive Director - New York
"We appreciate our relationship with Clinic Tracker. I have worked with several EHR's in various capacities and ClinicTracker is very responsive to the customer's development requests, they have a responsive support team and look for end user feedback to continuously improve the system."
CEO - Massachusetts
Our counseling program is going to be able to service more clients and counselors will be able to spend more time doing what they love with the ease and efficiency of the clinic tracker program they created for our program!

 

Clinical Supervisor - New Jersey
I would highly recommend Clinic Tracker for any agency in need of an EHR. We have been using CT for over 5 years and are still highly satisfied.
Behavioral Health Manager - Pennsylvania