About ClinicTracker

An entrepreneur at heart, Joshua is the co-founder of JAG Products and ClinicTracker’s original architect. His passion for building world-class software has helped thousands of behavioral healthcare providers be more productive, improve patient engagement, and support better clinical outcomes. He has managed the evolution of the ClinicTracker solution for decades and continues to drive innovation forward while serving as CEO.

Joshua is a graduate of Cornell University’s College of Engineering. He has received many distinguished awards as CEO and has spoken internationally about entrepreneurship and software design for medical records.

With a passion for developing a customer-focused culture and strong teams, Ashley is a natural fit for leading ClinicTracker’s business strategy and operational initiatives. She finds ways to improve operational efficiencies while delivering meaningful client experiences and outcomes. With a deep knowledge of the challenges they face and dedication to their success, she ensures our family of clients is cared for, supported, and gets the best possible service at every step.

Ashley has years of executive management experience in sales and marketing. She has served in implementation and quality improvement roles as a subcontractor for the Centers of Medicare and Medicaid Services. She also has years of experience working in residential facilities.

Marybeth is a strong believer in the power of positive thinking. In her role as director of human resources, she uses that mindset to help create a positive company culture that drives employee performance and creates a happy work environment. Seeing people as key assets to the success of a company and its customers, she assists with developing employees and organizational strategies that ultimately help ClinicTracker grow.

Marybeth brings over 30 years of experience to ClinicTracker. She has held roles in customer support, business management, and multiple roles within human resources.

Betsey values the relationships we’ve built with our clients at ClinicTracker and consistently prioritizes human interactions to nurture them. As our director of customer experience, she streamlines processes and empowers our team to provide behavioral health leaders with the business outcomes they want to see.

Before joining ClinicTracker, Betsey worked in marketing and operations at a Fortune 50 company. A dedicated advocate for her son Danny and all athletes with intellectual, developmental, and neurological challenges, she is proud to serve on the board of directors for Syracuse Challenger Baseball — the oldest and largest baseball program in the country for children and adults of all abilities.

Manny is an innovator by nature. He’s always looking for opportunities to challenge himself, whether it relates to escalation management, incident management, project management, service delivery, or stakeholder relationships.

All these qualities make Manny an ideal leader for ClinicTracker’s development team. In partnership with our CEO, Manny ensures our IT infrastructure is secure and reliable — while continuing to make improvements to best serve the needs of our customers.

April is what you’d consider a healthcare information technology extraordinaire. She’s knowledgeable in multiple EHR systems, having experience working in behavioral health clinics as well as her time with ClinicTracker. Her skills encompass both clinical and billing aspects of clinic operations.

While applying this knowledge to her current role as director of product, April remains focused on delivering customer-focused solutions. As a problem solver, she’s constantly looking for ways to help our customers be more efficient, productive, and profitable.