Why ClinicTracker?

Because it was built with clinicians in mind.

The original version of ClinicTracker was built by a clinician’s son, to address the needs of the clinic his father managed. Over the last 25 years, we’ve adjusted, refined, and continue to improve, thanks to feedback from our clients. We work closely with our clinicians and clinic administrators to continue to offer the most complete EHR solution.

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Challenges of Finding the Right EHR

You’ve been tasked with identifying a Behavioral Health EHR that suits your agency’s needs. This is an intimidating decision that makes you choose from a bewildering array of products.

You don’t want to make a mistake. A wrong decision may lead to wasting money, countless claim denials, loss of Medicaid coverage, and other disastrous consequences for your agency.

Unfortunately, many administrators experience buyer’s remorse after choosing the wrong EHR. Once it comes time to start using that system, they discover that the software just doesn’t work as advertised. And even if the EHR manages some tasks satisfactorily, it doesn’t handle them efficiently, in a way that truly matches the agency’s workflow.

Benefits of ClinicTracker

Common Shortcomings of Other EHR Software Systems
Why You Should Choose ClinicTracker
ClinicTracker Adapts to Your Evolving Needs

Common Shortcomings of Other EHR Software Systems

Less comprehensive EHRs fall short in important ways. For example, we’ve heard that managers are unable to:

  • Configure the system to meet HIPAA rules, which require organizations to limit access to patient information (sometimes called chart segmentation or differential file access)
  • Use pre-stored templates specifically designed for behavioral health/chemical dependency, or design sophisticated custom forms that meet your unique needs
  • Integrate billing functions, a patient portal, appointment reminder call services, and external hardware such as signature tablets
  • Get an accurate accounting of revenues across statements, reports, and on-screen displays
  • Rely on a support team that understands their work environment and clientele, and strives to make every interaction efficient, accurate, and helpful
  • Implement a system that is so intuitive that staff have little problem adopting it
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Why You Should Choose ClinicTracker

You should choose a behavioral health EHR program that has proven itself time and time again. We don’t just make software. Our customers benefit from the experience, insights, and knowledge that the ClinicTracker team has gained over the years.

We have more than 25 years of experience in the behavioral healthcare marketplace. Our team supports installations across the country, and they have the expertise to help you successfully implement ClinicTracker for your agency.

ClinicTracker is battle-tested, performing flawlessly in a broad range of environments. The key to our success is that we continuously evolve and update to meet new specifications and demands.

This last point is key: You’ll succeed with ClinicTracker because a remarkable team of software engineers, support professionals, and clinicians supports it. When you need help, you get help... from dedicated professionals that are happy to provide any assistance you may need.

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ClinicTracker Adapts to Your Evolving Needs

It’s inevitable. Over time, you’ll need to add new services and programs. Or, you’ll have to deal with changes to programs or regulatory compliance.

No matter what happens in the future, we’ve got you covered with Workflow Builder. It’s easy to change or customize anything with Form Builder and Report Builder. You’re empowered to make a change to any forms or reports.

With ClinicTracker, online scheduling is incredibly easy. We’ve created a scheduling system that allows patients to feel connected to your office, while eliminating unnecessary phone calls with your staff.

We offer flexibility in other ways, too. Whether that is within the software, or with the support and customized services we provide to our user community.

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ClinicTracker vs Others

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others

Knowledgeable front-line support staff, empowered with the tools to address your questions quickly and properly
Tiered levels of support
Support responses in minutes
Support responses in days, weeks, or months
Regular software updates based on recent customer feedback & requests for features
Quarterly or yearly updates based on feedback from months or years ago
Created by a clinician/clinic administrator (supported by talented programmers)
Created by programmers
Product direction determined completely by the business needs of our clients
Product direction determined by a board of directors
Regulatory needs met quickly
Working on upgrading, waiting for final conversion dates to be established
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Contact us

We’d be happy to demonstrate how our software can help make your facility more efficient, organized, compliant and profitable.