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Hours of Operation

8 am – 8 pm EST (Monday-Friday)
10 am – 2 pm EST (Saturday-Sunday)

(315) 633-4240

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Self Service

To find answers on your own, we have a number of self-service resources you can access:

Online Support

If you prefer online support, we have the following options:

  1. Open a ticket by going to the user portal and clicking on the blue support button on the right side of the page. A support representative will respond within 30 minutes.
  2. Email us at SupportDesk@ClinicTracker.com and we’ll automatically create a ticket for you. A support representative will respond within the same 30 minutes.