Credit Card Processing And Billing Software For Behavioral Health

Easy patient billing and payment collection improve operations and ensure timely settlements. ClinicTracker’s credit card processing and billing software for behavioral health professionals provides a seamless system that enhances patient engagement, reduces manual errors, and optimizes revenue cycle management—all within one secure, user-friendly platform.

Through our partnership with Basys, ClinicTracker offers secure, flexible payment processing options from countertop terminals to mobile devices and portal payments. This makes it easy to safely accept payments from anywhere, and simplifies the entire billing process.  

With a single card swipe/chip/tap, ClinicTracker acquires the credit card data, transmits the transaction to the payment gateway, and applies the payment to the patient's account. Patients can also pay their bills online through the Patient Portal.

You can collect copays and process credit cards at several different points within ClinicTracker:

• Patient Dashboard
• Demographic Record
• Scheduler
• BillingTracker
• Patient Portal

Wherever you access the payment system, you use the same method: On the Collect Copay screen, enter the amount due, payment method, reference number, and any comments you might want to store. If you swipe the credit card through a card reader, the cardholder's name, card number, and expiration date will automatically populate the appropriate fields. If you are accepting payment by phone, you simply key in this information. The system automatically applies the specified payment amount to the patient's account.

If the transaction is approved, the patient receives a receipt by email. You can also print out a paper version immediately or suggest it be printed at home through the Patient Portal. Your clinic can also keep records of patient payments by running card transaction-based reports.

• Simple implementation and onboarding process
• Makes payment more convenient for patients with in-office, mobile, and online options
• Reduces the time staff spend collecting copays and processing post-adjudication balances
• Flexible terminal options support different workflows
• Eliminates redundancy and reduces errors by keeping the process entirely within ClinicTracker
• Ensures secure transactions with modern encryption, tokenization, and fraud protection
• Dedicated PCI compliance support to simplify annual requirements
• Live, human-powered customer support when you need assistance

By integrating credit card payments with ClinicTracker, you streamline your revenue cycle management and reduce costs:

• Recordkeeping and reporting are simplified with centralized transaction tracking
• Faster, more reliable funding helps maintain consistent cash flow
• Competitive processing rates help reduce overall payment costs
• Fewer manual processes improve efficiency and reduce administrative burden

With ClinicTracker, payment processing is built into the workflows your team already uses, so there’s less to manage and fewer systems to juggle.

Through our partnership with Basys, you also have access to support when you need it, from getting set up to handling day-to-day questions. Your team can start accepting payments quickly (including tap-to-pay, Apple Pay®, and Android Pay®) without adding complexity.