Insights for the Behavioral Health Workflow

Data Privacy and Security in AI

Written by ClinicTracker | Apr 14, 2025

Data privacy and security in AI are on everyone’s radar as these systems become increasingly part of our daily lives. In part, it’s because AI poses many of the same privacy risks encountered with the rise of the internet and the increase in data collection over the past few decades – but now on an exponential scale. 

For mental health professionals, the real question isn’t just whether AI can improve workflows and efficiency (it absolutely does!), but if it can do so while maintaining strict compliance with data protection regulations.

If you use an AI-powered documentation tool like Clinical Scribe in your practice, your patients may have questions about how their personal data is being protected. 

Transparency is key, and in this post, we’ll explore primary data privacy concerns, regulatory considerations, and best practices for securing clinical data. We’ll also explain how Clinical Scribe meets the highest standards of security and compliance.

Key Privacy and Security Considerations for AI in Therapy

AI-powered tools are actively transforming mental health documentation, making it easier for clinicians to reduce administrative burdens, streamline workflows, and improve accuracy. Clinical Scribe, for example, can cut documentation time by 60% – that’s hours and hours back every week to focus on other priorities!

But the ability of AI systems to process vast amounts of sensitive data raises new privacy risks and security challenges. In clinical settings, where personal information, treatment notes, and session content are involved, these concerns are even more pronounced. As with any new technology in healthcare, there is natural concern until solutions prove they can meet rigorous data protection laws.

Here are a few things to keep in mind. 

Sensitive Data Requires Stronger Protections

Unlike general AI applications that process consumer data from social media platforms or online transactions, AI in behavioral health handles deeply personal and highly sensitive information. This includes session notes, treatment plans, clinical assessments, and progress notes. This is data that, if compromised, could have serious consequences for both patients and providers.

Data Collection and Retention Policies Matter

Many AI systems rely on large datasets to improve machine learning models and training data for development. In healthcare, stored data minimization is critical. Responsible AI use in a clinical setting prioritizes security by collecting only the necessary information and ensuring that personal data is not retained longer than absolutely needed.

Compliance With Data Protection Laws Is Essential

Regulations like HIPAA and GDPR, as well as state-specific ones like the California Consumer Privacy Act (CCPA), are designed to protect patients from privacy data breaches, unauthorized data sharing, and identity theft. Any AI tool used in therapy has to align with these regulations to keep sensitive information protected.

Patients and Clinicians Need Transparency

As AI becomes more embedded in clinical workflows, you have to be able to explain how the AI-powered tools you’re using handle patient data. Transparent data practices help build trust and ensure that your patients feel secure knowing their information is handled responsibly.

How Clinical Scribe Ensures Secure, HIPAA-Compliant AI Documentation

1. Zero Data Retention

Unlike many AI-powered documentation tools, Clinical Scribe follows a strict zero data retention policy, meaning:

  • Clinical Scribe does not store any patient data, session recordings, or raw data. Once data is processed by the AI, it is permanently deleted to ensure complete privacy.
  • AI models are not trained on patient data. Your notes remain private and are never used to refine or improve AI algorithms.
  • Data minimization is enforced at every level. Clinical Scribe processes only the necessary information, reducing privacy risks and ensuring compliance with data protection regulations.

2. HIPAA, GDPR and CCPA Compliance

To ensure compliance with data protection regulations, Clinical Scribe is built to meet the strictest data security laws, including:

  • HIPAA Compliance: Patient data is encrypted, protected, and never shared with unauthorized parties.
  • General Data Protection Regulation (GDPR): We follow privacy best practices to protect patient rights under international data protection laws.
  • California Consumer Privacy Act (CCPA): Patients have full transparency and control over their data, ensuring explicit consent before processing.
  • Business Associate Agreements (BAAs): The same BAA you already have in place with us maintains HIPAA compliance.

3. Ethical AI Practices: Prioritizing Data Privacy & Transparency

  • Clinical Scribe ensures full transparency in AI data collection and processing. We provide clear information so you always know exactly how your data is handled.
  • Clinical Scribe does not use biometric data or facial recognition. Unlike some AI technologies, our platform is designed exclusively for documentation workflows.
  • Clinical Scribe is built on human-centered artificial intelligence. AI serves as a support tool to enhance efficiency, not as a replacement for clinical expertise.

Have More Questions?

If you have more questions about how Clinical Scribe safeguards your session notes, progress notes, and treatment plans, we’re here to help. Contact us to learn more and see how AI-powered documentation can enhance your workflow – safely and securely.