ClinicTracker now partners with Basys to provide flexible, secure payment processing options for behavioral health organizations.
Payment processing is the most important part of a clinic’s revenue cycle management, but it often ends up creating extra steps or friction for teams. Between collecting copays, posting payments, and reconciling accounts, even small inefficiencies can add up quickly.
This update gives our clients more ways to accept and manage payments within the ClinicTracker platform. With ClinicTracker’s billing workflows and Basys’ integrated payment system, you can manage payments more easily without needing to add another system into the mix.
ClinicTracker selected Basys after an extensive evaluation process and close review of how our clients could best be served.
“We were looking for a partner that shared our mentality around supporting our clients – not just from a technology standpoint, but from a service and relationship perspective as well. Basys stood out for their responsiveness, transparency, and overall approach to the customer experience,” says Joshua Gordon, CEO of ClinicTracker.
Collecting payments shouldn’t slow your team down.
With Basys payment solutions integrated into ClinicTracker, you can accept payments using countertop terminals, mobile devices, or online through the Patient Portal. Whether you're collecting a copay at check-in or processing payments remotely, you can choose the approach that fits your workflow.
The system also supports modern payment types like tap-to-pay, Apple Pay®, and Android Pay®.
All of this makes it easier to collect payments wherever they happen, while keeping your billing process simple and connected within ClinicTracker.
Payment processing is just one part of the bigger picture.
With ClinicTracker, payments connect directly to the rest of your revenue cycle tools, including BillingTracker, financial reporting, and patient statements. Plus, it connects to the rest of your revenue cycle tools, so your team isn’t chasing down information across multiple systems.
For example, when a payment is collected, it’s reflected in the patient’s account without needing to be re-entered or manually reconciled later. Your billing team can quickly see payments, track outstanding balances, and follow up more efficiently when needed.
And because payment data is tied to the rest of your financial activity, reporting becomes more accurate and easier to manage. Your organization can better understand revenue trends and monitor performance without relying on disconnected systems or spreadsheets.
It also improves the patient experience. With tools like Patient Responsibility Estimation and patient statement invoicing, patients have a clearer understanding of what they owe – and, now, more convenient ways to pay.
When payment processing is part of your existing workflow, everything becomes easier to manage.
With payments, billing, and reporting all connected in ClinicTracker, your team can spend less time managing transactions and more time focusing on what matters: keeping operations running smoothly and supporting patient care.
Learn more about the different types of payment processing available.