ClinicTracker Community Training Series


Our ClinicTracker support team has always explored every possible way to help our users learn about the system and manage any issues that might arise. Our latest initiative is the Community Training Series – a format we've designed to make it easy for you to have regular and convenient access to our staff.

  • Got a long list of questions you've been meaning to ask about ClinicTracker or BillingTracker?
  • Have the feeling that you're not taking full advantage of all the many features our software offers?
  • Wish you had some scheduled time to ask us about how to customize the program so that it more perfectly aligns with your workflow?

Each webinar will include both a presentation on a specific topic as well as an opportunity for you to ask about whatever you wish. No matter what else is going on in your world, you’ll know that we’re regularly available to talk about what’s on your mind about our system.

Upcoming Webinars

Here's a list of upcoming topics. If you have suggestions of topics you want us to cover, click here to let us know:

Date / TimeTitleDescriptionRegistration
Thursday 8/23/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Collaborating on Documentation via the Portal

Clinics often ask clients to complete forms, rating scales, and other materials during the course of diagnosis and treatment. Managing that paperwork flow securely and efficiently has become of paramount concern for administrators and providers alike. That’s why ClinicTracker's Patient Portal has become so central to agency workflows – it makes the whole process of exchanging documents as simple as possible. In this webinar you will learn how to:

  • Send and receive paperwork items to/from the patient or authorized representative
  • Exchange information with the patient’s referral source (proxy)
  • Review the transmitted information within ClinicTracker
  • Track the status of paperwork items
Register Now
Thursday 9/6/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Secure Messaging

Privacy and security concerns sometimes make it a challenge to communicate with patients via the internet. However, ClinicTracker's Patient Portal makes it easy to exchange information with clients securely. You can share messages, forms, scheduling information, and even account balances. In this webinar, we will cover the following topics:

  • Sending messages
  • Creating and exchanging forms
  • Email notifications for patient statements
  • Transmitting appointment reminders
Register Now
Thursday 9/20/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Booking an Appointment

Patients can now manage their own schedules through the Patient Portal. Learn how they can find, schedule, confirm, and cancel appointments without having to involve you or your front office staff. Our webinar will cover:

  • Finding an available appointment
  • Scheduling an appointment
  • Confirming/cancelling appointments
Register Now
Thursday 10/4/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Attending Appointments Through the Portal

The growing popularity of telemedicine for behavioral health/substance abuse treatment means that agencies need an effective way to manage the process. Fortunately, ClinicTracker is fully outfitted to make that happen easily for providers and clients alike. As a matter of fact, you can schedule and conduct sessions right through the Patient Portal. In this webinar, we will cover:

  • Scheduling telemedicine appointments
  • Conducting sessions through the portal
  • Recording sessions
Register Now