ClinicTracker Community Training Series

 

Our ClinicTracker support team has always explored every possible way to help our users learn about the system and manage any issues that might arise. Our latest initiative is the Community Training Series – a format we've designed to make it easy for you to have regular and convenient access to our staff.

  • Got a long list of questions you've been meaning to ask about ClinicTracker or BillingTracker?
  • Have the feeling that you're not taking full advantage of all the many features our software offers?
  • Wish you had some scheduled time to ask us about how to customize the program so that it more perfectly aligns with your workflow?

Each webinar will include both a presentation on a specific topic as well as an opportunity for you to ask about whatever you wish. No matter what else is going on in your world, you’ll know that we’re regularly available to talk about what’s on your mind about our system.

Upcoming Webinars

Here's a list of upcoming topics. If you have suggestions of topics you want us to cover, click here to let us know:

 

Date / TimeTitleDescriptionRegistration
Thursday 5/3/18
1:30 pm ET

Claim Preparation Series - Appointment Save Restrictions

If you're not aware of the many complexities that are inherent in billing for behavioral health services, you can easily lose money on appointments insurance companies will reject or deny. ClinicTracker's Appointment Save Restrictions makes sure your staff save records in a way that will maximize reimbursement. During this webinar, we'll cover:

  • Accessing the Appointment Save Restrictions form
  • Creating an Appointment Save Restriction rule
  • Understanding the result of attempting to save a restricted event
Register Now
Thursday 5/17/18
1:30 pm ET

Claim Preparation Series - Segmentation of Services for Reporting and Billing Rules

The services behavioral health agencies provide are often segmented into categories (Programs) to make it easier to generate reports and configure program-specific requirements. ClinicTracker allows you to track the services you provide based on these Program categories. In this webinar, we will review:

  • Accessing the Program Input form
  • Entering a new Program
  • Recording the Program on an Appointment record
  • Entering a Program-specific NPI in BillingTracker
  • Creating a Program-specific Progress Note rule
Register Now
Thursday 5/31/18
1:30 pm ET

Claim Preparation Series - Modifiers and Modifier Rules

Billers often have to attach Modifiers to CPT codes when they submit claims to insurance companies. These Modifiers explain to the payor how the the service code deviates from the normal description (for example, if the place of service was non-standard or a provider with a higher credential level was involved). During this webinar, we'll show you how to automate the application of these Modifiers based on specific payor rules. We will cover:

  • Adding a new Modifier
  • Creating a new Modifier Rule that will apply under certain conditions
  • Configuring a Modifier Rule that adjust the fee charged for a service
  • Generating a test claim to verify that a Modifier Rule was applied
Register Now
Thursday 6/14/18
1:30 pm ET

Claim Preparation Series - CPT and Revenue Code Override Rules

Certain insurance companies require that you use an alternative CPT or Revenue code, different than what you would typically include on a claim. It can be a hassle for billers to choose the correct CPT code based on the patient's payor for each of the services you provide. Fortunately, BillingTracker automates the entire process. In this webinar, we'll show you how to:

  • Add a new CPT Override rule
  • Create a Revenue Code Override rule
  • Generate a test claim to make sure the system applied the override rules as expected
Register Now
Thursday 6/28/18
1:30 pm ET

Claim Preparation Series - Billing Clinician Override

Sometimes you have to send a claim to an insurance company that one clinician rendered under another provider's information. Insurance companies establish rules for managing that scenario. We'll show you how to automate the process by reviewing how to:

  • Establish a new billing clinician override rule
  • Understand when an override is applied
  • Generate a test claim to verify your rule is triggered
  • View reports that will display information on both the rendering and billing provider
Register Now
Thursday 7/12/18
1:30 pm ET

Claim Preparation Series - Fee Schedules

Some payor-specific contracts stipulate service fees that might differ from what you normally charge. In this webinar, we'll show you how to configure those fee schedules so you can track what payments to expect from each payor, when reimbursements deviate from those fee schedules, and much more. In particular, we will review:

  • Setting up payor-specific fee schedules
  • Creating a test claim to see what fee schedules are applied
  • Viewing reports to see the actual amount as compared to the allowed amount
Register Now
Thursday 7/26/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Patient Portal Registration

  Coming Soon
Thursday 8/9/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Admission Packages Through the Portal

  Coming Soon
Thursday 8/23/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Collaborating on Documentation via the Portal

  Coming Soon
Thursday 9/6/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Secure Messaging

  Coming Soon
Thursday 9/20/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Booking an Appointment

  Coming Soon
Thursday 10/4/18
1:30 pm ET

Maximize the Benefit of Your Patient Portal Series - Attending Appointments Through the Portal

  Coming Soon