Behavioral Health EHR Logo

ClinicTracker EMR

slide2Many electronic health record (EHR) systems on the market offer only limited features. Some just manage schedules and clinical notes. Others need to link to other software systems for billing, managing clinical workflows, administering outcome measures, writing treatment plans, and document management.

Is it okay that most systems "outsource" many of their primary functions?

Absolutely Not! We created ClinicTracker so that hospital clinics, mental health agencies, behavioral health organizations, and chemical/addiction centers could manage their entire practice using one system. We have more features than ANY behavioral health EHR on the market, nearly all of which are integrated directly within our software. Take a look at our features page to learn more.

What does full integration mean for your practice?

Cost and time savings. With everything you need housed under one digital roof, you don’t have to pay for multiple software applications to run your agency. You have a plethora of features gathered within one system: managing document workflow, tracking compliance for staff members and patients, scheduling appointments, collecting revenue, recording clinical outcome measures for evidenced based treatment, making sure your staff are paid promptly, and much, much more.

Can you afford such a powerful system?

Yes, without a doubt. Behavioral health is our passion. We are affordable, robust, and have a 100% satisfaction rating for our customer support. Remember that cheap EHR solutions end up costing you more in the long run with staff upset, a crippled workflow, and your claims stuck in an irretrievable black hole. With ClinicTracker, you won’t have to worry about these pitfalls and can recoup your investment quickly.


As our clients will tell you, ClinicTracker is the better way:

“What do we like? That your technical support is world-class and that you are so willing and quick about making upgrades to the system.”
Family Counseling Services – Cortland, NY

“Although we’re just implementing ClinicTracker, our clinicians have already praised your team for being so supportive. Thank you so much for your attention to customer service.”
OSLC Community Programs – Eugene, OR

“Our staff dreaded changing over to an electronic record. They soon discovered that ClinicTracker made their work easier, not harder.”
The Family & Children’s Society – Binghamton, NY



Check out a demo video to see why ClinicTracker is the better way.

Can your EHR do this?

 

Friday, 22 May 2015

Behavioral Health EHR

Why should I use ClinicTracker?Given the expense and liabilities involved in adopting a Behavioral Health EHR, the decision has to be systematic and criterion-based. While you probably have a long list of questions you've prepared to ask vendors, we've listed a few we find most important. You'll find that most of them come down to issues of reliability, a reputation for competent support, and customizability.

How long has the EHR vendor been in business?

It takes years to amass all the templates, routines, linkages, billing processes, and workflows that a competent program must have to be helpful to you. You want a program that's been battle tested in multiple settings by thousands of users over a decade or more. ClinicTracker has been serving behavioral and mental health clinics, universities, hospitals, providers, and substance abuse clinics for over fifteen years. That's fifteen years of continuous software development based on ongoing feedback from an enormous user base.

To what extent was the program designed by people who understand the world of behavioral healthcare?

Dr. Michael Gordon, Founder of ClinicTracker EHRDr. Michael Gordon, a well-known clinical psychologist and successful clinic administrator, wanted a software program that could give him the kind of data he needed to track patient flow, staff productivity, and documentation compliance requirements. Not finding any that worked for his services or were affordable, he cast about for someone who could translate his specifications into a user-friendly and easily-supported solution.

He ultimately collaborated with an extraordinarily competent and formally-trained software engineer he could trust to bring his vision to fruition. That programmer, his son and our CEO, created a 100% behavioral health-specific EHR.

How dependable is the program?

Think bullet-proof. After all, ClinicTracker has been steadily at work for over 15 years in different settings with users who sometimes have very limited comfort with computers. If a major bug were to surface, it would have happened long ago. Even if a minor problem arises, we can address it immediately. That's why we always have near-perfect customer support ratings.

Does the program have all the features we might need and, if not, can they add them easily enough?

No other EHR program comes close to ClinicTracker in the sheer number and breadth of features it offers. And we're adding new ones evey day in response to user requests. Actually, the main thrust of our most recent development efforts has been to make it easy for our customers to add forms, report, and outcome measures on their own, without even needing to request program modifcations from our development team.

Do they work with outside, unbiased consultants who serve the behavioral health market and strive to ensure quality control?

Because the behavioral healthcare market is so diverse, we want to make sure that ClinicTracker handles anything and everything that might come its way. We welcome organizations like everythingEHR and The Technology Group who are unbiased consultants serving behavioral health providers and organizations across the United States. They know what YOU need in terms of clinical workflow, functionality, and what is on the horizon when it comes to behavioral healthcare technology. Their input is invaluable and we greatly respect their guidance. Receiving an endorsement from these firms means we have our fingers on the pulse of mental health technology and the industry as a whole.


As our clients will tell you, ClinicTracker is the better way:

“What do we like? That your technical support is world-class and that you are so willing and quick about making upgrades to the system.”
Family Counseling Services – Cortland, NY

“Although we’re just implementing ClinicTracker, our clinicians have already praised your team for being so supportive. Thank you so much for your attention to customer service.”
OSLC Community Programs – Eugene, OR

“Our staff dreaded changing over to an electronic record. They soon discovered that ClinicTracker made their work easier, not harder.”
The Family & Children’s Society – Binghamton, NY



Check out a demo video to see why ClinicTracker is the better way.

Can your EHR do this?

 

Monday, 04 May 2015

Mental Health EHR

What is a Mental Health EHR?

What Exactly is a Mental Health EHR?

The simple answer is that EHR stands for Electronic Health Record, a term that has largely supplanted the more traditional label, EMR  (Electronic Medical Record).

While the marketplace offers hundreds of EHR/EMR programs, only a relative few focus specifically on all aspects of Behavioral Health (Mental Health, Chemical Dependency, and Addiction). Truth be told, many general EHRs have tried and failed to service the mental health market.

Why?

Because the world of Behavioral and Mental Health involves complexities that are unique.

We know what an EHR should offer: a tool that helps your mental health practice keep track of your documentation, revenue, schedules, compliance, and treatment quality.  A great mental health EHR provides all of these features – and more.  ClinicTracker is a great mental health EHR.

A clinical psychologist/administrator and a software engineer developed ClinicTracker over fifteen years ago (watch our story here).  In the software world, experience and a legacy of unending refinement means a feature rich program you can trust. Take a look at the many features that are included in the cost of our affordable electronic health record software.

How Important is Customer Support for a Mental Health EHR?

It’s paramount. We have a 100% satisfied customer support rating and we work hard to keep it that way. We know our clients by name. Our turnaround time for updates and new releases is the fastest in the business. We see our job as making your job easier. Software should be a help, not a hindrance.

How do Mental Health EHRs Fail a Practice?

Programming errors that prevent you from completing tasks.  Ridiculous workflows that make recording treatment plans and notes almost impossible.  A billing system that doesn’t balance your revenue.  Sluggish, overly complicated, and a workflow that isn’t customizable. Need we go on?

Should an EHR/EMR Offer More Than Just Documentation of Treatment Services?

Yes, you want a program that manages every aspect of your agency's workflow. That's why ClinicTracker is also a PM (Practice Management) system, and it can even handle your payroll management!


As our clients will tell you, ClinicTracker is the better way:

“What do we like? That your technical support is world-class and that you are so willing and quick about making upgrades to the system.”
Family Counseling Services – Cortland, NY

“Although we’re just implementing ClinicTracker, our clinicians have already praised your team for being so supportive. Thank you so much for your attention to customer service.”
OSLC Community Programs – Eugene, OR

“Our staff dreaded changing over to an electronic record. They soon discovered that ClinicTracker made their work easier, not harder.”
The Family & Children’s Society – Binghamton, NY



Check out a demo video to see why ClinicTracker is the better way.

Can your EHR do this?

 

ClinicTracker Behavioral Health EHR has powerful features and an array of benefits.

Get you paid, fast? ClinicTracker can connect to any clearinghouse, integrate with Trizetto (formerly GatewayEDI), transmit directly to insurance payers, and print CMS-1500 claim forms. 

Provide built-in compliance tracking? ClinicTracker generates alerts, messages, and reports regarding overdue treatment plans, unsigned progress notes, and any other compliance indicators. Our document management is fully integrated into the system.

Human Resources? Manage agency staff and documentation, staff security and compliance module, calculate payroll, customizable HR tools and alerts.

Customize workflows, fields, alerts, forms, and outcome measures? ClinicTracker is modifiable down to the smallest detail. You’ll find it easy to make our program fit all of your agency’s requirements.

Features, features, and more features? The benefit of being one of the first EHRs for behavioral health means over fifteen years of continuous product development. Take a peek at how many we have!

Provide a system created by clinicians and administrators who understand the world of behavioral health? ClinicTracker was developed by a team who fully appreciate what needs to happen for a behavioral health agency to be successful. That’s why hospitals, mental health organizations, social service agencies, and chemical dependency centers across the United States have found our program so well suited to their needs.

Help us help you!

BillingTracker Behavioral Health Integrates Billing Into Your EHRBecause billing for mental health services is notoriously complex, more than half of all support calls to EHR vendors come from the billing department. And much of the dissatisfaction with EHR programs derives not from problems maintaining the clinical record, but from the inability of the software to handle financial processes adequately. It's hard to feel good about your EHR software when you can't submit bills and record payments. Some agencies have even told us that they've come close to shutting their doors because of problems they've had getting the mental health billing package to maintain revenue.

ClinicTracker EHR document management and customizable workflows

ClinicTracker goes way beyond just making it easy for you to digitize your paper forms. Our flexible, built-in document management and customizable workflow system lets you tie documents together into a well-ordered workflow. Just tell the system which forms should be completed for which patients, signed off by which providers, and by which dates. By embedding forms into a document management tracking system, you can monitor compliance and send alerts if paperwork is not completed on time.

White Glove Implementation

ClinicTracker Mental Health EHR White Glove Implementation Service

Implementing a Behavioral Health EHR is inherently frustrating because of all the challenges involved in customizing the software and training staff. At ClinicTracker, we do everything possible to minimize the hassle, drudgery, and guesswork that normally burden new EHR software users. Simply provide us with some basic information (staff names, service codes, location details, etc.) and we handle data input and system configuration. We'll take an active role configuring billing settings, submitting test claims, custom form building, custom report building, data migration, and more. We provide you with a dedicated implementation specialist to guide you through the whole process, from loading staff names and user credentials to specifying labels you want on various forms and fields.

Thursday, 05 February 2015

Online CE Courses for DSM-5 & ICD-10

We're proud to announce that we can offer users of ClinicTracker EHR an opportunity to pursue online education about a range of important professional topics. Thanks to a new collaboration with the Zur Institute, our user community can access CE courses that are timely and relevant (DSM-5, ICD-10, HIPAA, Meaningful Use, and more) at a discounted price.

In December of 2014 we had the pleasure of joining Mental Health News Radio for a discussion about our Behavioral/Mental Health and Chemical Dependency EHR, ClinicTracker Connect.  This interview gave us the opportunity to discuss not only the product but our company philosophy. 

LISTEN TO THE SHOW

JAG Products, LLC’s ClinicTracker Connect Receives ONC-ACB Certification by Drummond Group

ClinicTracker Receives Surescripts 2013 White Coat of Quality AwardApril 22, 2014 – Syracuse, NY – ClinicTracker, a leading provider of electronic health records software (EHR) to the mental health and substance abuse community, today announced that it has received the Surescripts White Coat of Quality Award for 2013. 

Tuesday, 17 December 2013

DSM-5/ICD-10-CM Ready

ClinicTracker is ready for the 10/1/15 deadline for transition to DSM-5 and ICD-10-CM.With introduction of the DSM-5 Diagnosis Assignment screen, ClinicTracker is ready for the 10/1/15 deadline for transition to DSM-5 and ICD-10-CM.

ClinicTracker was awarded the contract for clinical management software at Yes-U-Can Inc. in Atlanta, Georgia.

 ClinicTracker was awarded the contract for clinical management software at Tri-City Family Services in Geneva, Illinois.

ClinicTracker was awarded the contract for clinical management software at Hopeful Beginnings in Salt Lake City, Utah.

ClinicTracker was awarded the contract for clinical management software at Lantern Therapeutic Services in Waldorf, Maryland.  

ClinicTracker was awarded the contract for clinical management software at New Dimensions Day Hospital in Houston, Texas.

JAG is happy to announce its new partnership with VisTablet to provide a light-weight mouse pad with a familiar pen device to capture and bind electronic signatures to digital files.

Visit the VisTablet website to learn more.

Friday, 31 May 2013

JAG Partners with TransFirst

JAG Products is pleased to announce that we have partnered with TransFirst to offer a service for processing credit card charges directly though ClinicTracker. TransFirst is one of the nation's leading providers of payment processing services with some of the chief experts in the payment processing industry on their staff.

Friday, 31 May 2013

JAG Partners with GatewayEDI

We have partnered with GatewayEDI to offer an online verification service that authenticates insurance coverage and confirms the validity of a patient's insurance instantly.

For more information about how this flexible utility can benefit your practice, please read our Product Brief.

ClinicTracker owes its remarkable functionality to years of ongoing feedback from those of you who use our software daily. 

CMS has posted some more useful information regardIng the Medicare and Medicaid incentive programs. Please visit CMS website to learn more about Electronic Health Record (EHR) Incentive Programs and then use the CMS tool to View Your EHR Participation Timeline.

ClinicTracker Surescripts White Coat of Quality 2012April 18, 2013 – Syracuse, NY – ClinicTracker, a leading provider of electronic health records software (EHR) to the mental health and substance abuse community, today announced that it has received the Surescripts White Coat of Quality Award for 2012.  The White Coat of Quality Award is Surescript’s highest recognition for software providers that uphold strict standards for clinical quality and best practices in e-prescribing.

Reposted From MUforMH.com:

I realize that most of the state Medicaid Offices do not require that a rendering provider have their own individual Medicaid ID number in order to provide services at your agency.

 

We are excited to announce that the Behavioral Health Information Technology Act has been introduced in the House!

Regenerations Counseling Services of Greenbelt, MD selected ClinicTracker to manage their new and growing mental health practice.

Sobriety Through Out Patient (STOP) of Philadelphia is a Commonwealth of Pennsylvania triple licensed (mental health, drug and alcohol outpatient, and drug and alcohol partial hospital) and Community Behavioral Health (CBH) credentialed, behavioral health service provider. STOP recently selected ClinicTracker to manage their agency. You can view more information about STOP at their website.

ClinicTracker was awarded the contract for clinical management software at Cornerstone Programs Corporation in Centennial, CO. For more information about the services provided, by CPC, visit their website.

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