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ClinicTracker EMR

ClinicTracker Receives Meaningful Use Stage 2 Certification

JAG Products, LLC’s ClinicTracker Connect Receives ONC-ACB Certification by Drummond Group

ClinicTracker Receives Surescripts 2013 White Coat of Quality Award

ClinicTracker Receives Surescripts 2013 White Coat of Quality AwardApril 22, 2014 – Syracuse, NY – ClinicTracker, a leading provider of electronic health records software (EHR) to the mental health and substance abuse community, today announced that it has received the Surescripts White Coat of Quality Award for 2013. 

DSM-5/ICD-10-CM Ready

ClinicTracker is ready for the 10/1/15 deadline for transition to DSM-5 and ICD-10-CM.With introduction of the DSM-5 Diagnosis Assignment screen, ClinicTracker is ready for the 10/1/15 deadline for transition to DSM-5 and ICD-10-CM.

Efficiency Webinar

On December 4th we held a 30-minute live webinar to explain how our new automation tools can increase revenue and improve operational efficiency. Attendees learned about 835 Electronic Remittance Advice, Integrated Credit Card Processing, Insurance Eligibility Verification, Call Reminder Service, and the Patient Portal.

Click here to view the recording.

Click here to view the slides.

Electronic Remittance Advice

ClinicTracker Connect is excited to announce the BillingTracker 835 Electronic Remittance Advice (ERA) Module. The ERA (commonly referred to as the HIPAA 835 file) is the electronic equivalent of a paper Explanation of Benefits (EOB). It indicates how much the insurer paid on the claim and identifies reasons for any denial of benefits. Prior to the ERA, staff would have to spend hours going through each claim, posting payments, and reconciling any errors. Now that entire process can be automated. Billing software with ERA capability saves office staff from having to collect mail, file paper documents, manually post payments, and adjudicate claims with payers. Another advantage is that insurers pay electronic submissions more quickly.

Insights

ClinicTracker sales director Mark Shriro will be attending the Sage Insights Partner Conference in Nashville,TN from May 11-13.

Review Insurance Eligibility Verification Requests and Responses for All Patients

A new form that lets you review requests and responses for all patients is available at: Utilities -> Insurance Eligibility Verification Review. An existing form, accessible from the Insurance tab of the Demographics form, allows you to generate requests and view the history for a single patient.

Track When Patients View Provided Educational Resources

Educational Resources provided to patients through the Patient Portal will now be tracked for link clicks.

ClinicTracker EHR lets you track when patients view provided educational resources

New Way to Record an Authorization Code on an Appointment

Some insurance plans allow a certain number of visits prior to requiring a pre-authorization. To help you track this allowance, we've added a way to record an Authorization Code on an appointment without transitioning that code through to BillingTracker where they would appear on claim files. Click the new N/A checkbox above the Authorization Code field on the Insurance Authorization form to record such an authorization. 

Set Read/Unread Status for Signature Requests

You now have the ability to set a read/unread status for Signature Requests and Scheduler Notifications (if enabled). This feature will help you manage items that still require follow-up. You can set the read status on both the main Messaging System as well as the My Messages widget. 

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