Behavioral Health EHR Logo

ClinicTracker EMR

Monday, 05 July 2021

ClinicTracker Announces a Major Redesign of its Patient Portal


FAYETTEVILLE, N.Y., July 6th, 2021 ( - ​​​​ClinicTracker, The Complete EHR Solution for mental health and substance abuse agencies, announces a major redesign of its Patient Portal.

ClinicTracker’s Patient Portal 2.0 has a modern, appealing interface that guides clients to the information relevant to their care. The screens are more simple, responsive, and organized than the previous version.

The responsiveness of the Patient Portal is also a priority for this new version, as more and more clients manage their healthcare from mobile devices.

Clients currently use the Patient Portal to complete their initial registration, schedule appointments, submit forms, communicate with providers, make payments, join telehealth sessions, access educational resources, and more. Providers benefit from options that simplify the office workflow and improve client engagement.

The enhanced Patient Portal 2.0 experience includes:

  • Improved Responsiveness: As more and more clients manage their healthcare from mobile devices, Patient Portal pages now accommodate screen sizes, large and small.
  • Patient Messages: The new messaging tool has an updated look, with features similar to email applications that clients are already familiar with. When checking messages on a mobile device, clients will find that the messaging feature behaves like a native mobile mail app.
  • Guided Scheduler: Clients now have a progress bar to guide them through the three steps to book an appointment online. Scheduled appointments display as individual cards for confirmation. Clients can also choose to receive phone or TXT reminders.
  • Quick Search and Smart Charts: A faster and easier way for clients to find the information they’re looking for.
  • Increased Readability: The font is adjustable in three sizes.

“We’ve redesigned the Patient Portal with one thing in mind: the tens of thousands of patients that use it. We wanted to make it easier, faster, and more convenient for clients to access their records and ensure they feel more connected to their treatment team,” said Joshua Gordon, President of ClinicTracker.​​

About ClinicTracker EHR

ClinicTracker is an integrated EHR, billing, and practice management system that streamlines everything from intake to discharge. The software automates clinic workflows, boosts staff productivity, increases billing efficiency, and improves client engagement. The company provides clinics the ultimate tool to efficiently manage a large practice, coupled with the expert guidance of our industry experts. Headquartered in Central New York for the last 21 years, ClinicTracker is committed to delivering quality software and exceptional support for patients and practitioners.

View the original press release


Related Posts