Monday, 18 February 2019

Capacity for Real-time EHR Customization

real time ehr customization

As healthcare practices grow increasingly comfortable with, and reliant on, the many benefits of digital operations, users want to have the ability to customize their experience the way they can with other applications. An app for your favorite pizza chain, for example, lets you create a pizza with just the toppings you like. And you can tell your bank to pay your mortgage on the first of every month, your car loan on the 15th, and send 15 percent of your paycheck to a savings account in a different bank. Similarly, the most helpful EHRs offer the flexibility and ease to create forms and reports when and how you need them.

We worked with one behavioral health clinic that learned firsthand the value of ClinicTracker’s real-time customization features. The clinic was going through the nerve-wracking process of state licensing/certification. The auditor was onsite, and the clinic risked failing certification because some of their patient paperwork lacked required information.

In this case, the practice’s patient rights and responsibilities and HIPAA forms along with the biopsychosocial assessment lacked the correct boilerplate information. In the behavioral healthcare world, licensing and compliance require careful attention to details like this, which typically vary by location and accrediting body. Noncompliance is a serious issue. Missing or inaccurate information or missed deadlines can cost you certification or result in fines or lost funding.

ClinicTracker’s experts solved the problem quickly. We accessed Form Builder’s library of forms, added the appropriate language, and showed the client how to create the forms in just a few minutes. The auditor approved the changes, and the clinic was set to go.

ClinicTracker’s tools allow real-time customization, giving users total control over when and how to make documents. As we showed our client, Form Builder allows you to customize a pre-existing form or build it from scratch, using exactly the data you need to create professional and accurate forms.

Overwhelmed with deadlines? Use Workflow Builder to create rules and track due dates based on triggers. You can set it up, for example, to remind you when an admissions summary or treatment plan is due. It can send you reminders, too.

Maybe court-ordered treatment requires you provide monthly demographic updates. Use Report Builder to create a report that includes exactly the information you need in the form you choose, whether appointment information, session notes, and payment history.

We know how important it is to be able to customize forms and records in real time. Because requirements vary by location and certifying body, pre-formatted reports don’t always work well in the behavioral healthcare world. Resorting to the old standby, a combination of software and paper solutions, is time-consuming and frustrating. Who wants to sort and store all that paperwork? You could shell out for custom-developed forms. But that’s expensive, and there’s no guarantee they’ll be right the first time.

And for that rare occasion you’re up against an unexpected deadline or a last-minute request for data, there’s no reason for panic. You can create professional, accurate, customized reports in real time. Then you can get back to working with patients.

ClinicTracker is a robust, future-proof mental health and substance abuse EHR. Michael Gordon, a respected clinical psychologist, and Joshua Gordon, an award-winning software engineer, founded the company in 2000. ClinicTracker EHRs powerful software empowers your agency to succeed. ClinicTracker will automate many of your clinic routines, boost staff productivity, increase billing efficiency, and provide the tools you need to manage your clinic effectively. While mental health and substance abuse agencies are our main focus, our software is compatible with foster care agencies, social services, equine assisted therapy, university clinics, academic counseling, family counseling services, and eating disorder clinics.

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