For behavioral healthcare providers, writing progress/therapy notes is an essential component of every patient interaction, just like scheduling and billing. They rely on them to jog their memories about what happened in past appointments and stay compliant with regulations. Indeed, regulators can consider missing or unsigned progress notes evidence of fraudulent billing. There’s a reason why clinicians are trained to follow the dictum, “If you don’t document a session, it didn’t happen.”
While clinicians appreciate the importance of progress notes to the delivery of quality care, they often do not have much time to complete them. In addition, requirements for progress notes have become far more stringent as state mental health authorities and payors have steadily increased the number and complexity of the elements that providers must include.
For therapists, anything that can speed up and simplify note writing is a welcome improvement. They also appreciate a workflow that makes sure they compose, sign, and submit a progress note that perfectly matches what administrators require for compliance. Getting that system just right, however, can be challenging, especially in states with idiosyncratic regulations and specialty programs that collect non-standard data about patient encounters.
"I'm pleased to offer our customers even more customization options," said Joshua Gordon, president at ClinicTracker. “The new Custom Progress Note feature is another step in our effort to make sure counselors that use our software have the tools they need to collect all the information they need to increase positive patient experiences, improve treatment outcomes, and comply with the latest healthcare requirements.”
ClinicTracker is a robust, future-proof mental health and substance abuse EHR. Michael Gordon, a respected clinical psychologist, and Joshua Gordon, an award-winning software engineer, founded it in 2000. ClinicTracker EHR's powerful software empowers your agency to succeed. ClinicTracker will automate many of your clinic routines, boost staff productivity, increase billing efficiency, and provide the tools you need to manage your clinic effectively. While mental health and substance abuse agencies are our main focus, our software is compatible with foster care agencies, social services, equine assisted therapy, university clinics, academic counseling, family counseling services, and eating disorder clinics.