For some healthcare practitioners, the October 1, 2015, deadline for the ICD-10 rollover created a Y2K-level of apprehension. Many feared that adopting the new codes would be overwhelmingly time consuming and introduce coding errors that would disrupt revenue for months. Staff at small practices with limited IT support worried that the effort to convert to the new system would cripple their efforts to provide patient care. Some doctor’s groups were so worried that delays in payment would limit their cash flow that they arranged to use personal funds or take out bank loans to cover expenses.
Over a month into the ICD-10 implementation, the healthcare reimbursement system has not ground to a halt. While the conversion certainly has involved extensive effort and some glitches, no evidence exists that it has had cataclysmic effects. “Take a deep breath. We are still here,” said an October 2 Healthcare Finance News article. Predictions of grim consequences have, thankfully, been wrong.
For ClinicTracker users, the conversion unfolded without any significant difficulties at all. That’s likely because our developers updated the system to accept ICD-10 codes almost two years ahead of schedule. That gave all involved plenty of time to learn the new coding system and test the update. The software seamlessly transitioned customers to the new codes (both ICD-10 and DSM 5). Users simply enter diagnoses through a Diagnosis Assignment form they can access throughout the patient record. Simultaneously, ClinicTracker updated various state integrations (e.g., Illinois, Oregon, and Washington) to support the October 1 changeover. All these modifications were implemented, verified, and available well before the deadline. None of our customers have received any rejections due to ICD-10 transition-related software glitches.
Here’s one update from a customer: “I wanted to let you know I sent an electronic claim file for Medicaid today for date of service 10/01/15 and it looks good. Thanks for making sure the switchover to ICD-10 went so smoothly.”
That’s our goal: smooth, intuitive changes that make easy work of tracking patients’ records and billing history. ClinicTracker can adapt its intuitive interface to integrate any federal and state-specific requirements.
ClinicTracker was ready for this change in December 2013, and our preparation paid off. The next few months will reveal the longer-term results of the ICD-10 implementation. Other coding changes, such as the mandatory quality reporting measure set to begin in 2017, will continue to challenge healthcare practitioners. As always, ClinicTracker will work steadily to keep ahead of new mandate deadlines so changes won’t slow you down.
ClinicTracker is a robust, future-proof mental health and substance abuse EHR. Dr. Michael Gordon, a renowned clinical psychologist, and Joshua Gordon, an award-winning software engineer, founded the company in 2000. ClinicTracker EHR’s powerful software empowers your agency to succeed. ClinicTracker will automate all of your clinic routines, boost staff productivity, increase billing efficiency, and provide the tools you need to manage your clinic effectively. While mental health and substance abuse agencies are the most common group of users, foster care agencies, social services, equine assisted therapy programs, university clinics, academic counseling systems, family counseling services, and eating disorder clinics also take advantage of our powerful software.