Behavioral Health EHR Logo

ClinicTracker EMR

ClinicTracker Community Training Series

 

Our ClinicTracker support team has always explored every possible way to help our users learn about the system and manage any issues that might arise. Our latest initiative is the Community Training Series – a format we've designed to make it easy for you to have regular and convenient access to our staff.

  • Got a long list of questions you've been meaning to ask about ClinicTracker or BillingTracker?
  • Have the feeling that you're not taking full advantage of all the many features our software offers?
  • Wish you had some scheduled time to ask us about how to customize the program so that it more perfectly aligns with your workflow?

Each webinar will include both a presentation on a specific topic as well as an opportunity for you to ask about whatever you wish. No matter what else is going on in your world, you’ll know that we’re regularly available to talk about what’s on your mind about our system.

From time to time we also schedule “Pop-up Webinars.” We present them whenever a group of our users expresses interest in hearing about a particular topic.

Upcoming Webinars

Here's a list of upcoming topics. If you have suggestions of topics you want us to cover, click here to let us know:

Date / TimeTitleDescriptionRegistration
Thursday 4/9/20
1:30 pm - 2:00 pm ET

Billing Dashboard (BillingTracker Basics Series)

We developed a new "Billing Dashboard" within BillingTracker that substantially improves your ability to track and follow up on your receivables. It essentially turns Billing Notes into a system for assigning responsibilities and monitoring efforts to collect on claims. You’ll see a whole range of options for displaying and tracking receivables and managing your workflows. Register Now
Thursday 4/23/20
1:30 pm - 2:00 pm ET

Claim Payments (BillingTracker Basics Series)

We will review methods for posting payments to claims in BillingTracker, including:

  • Collecting Copays
  • Entering Patient Payments Manually
  • Managing Insurance Payments (paper EOBs)
  • Handling ERA Insurance Remittance (835)
Register Now
Thursday 5/7/20
1:30 pm - 2:00 pm ET

Submission Batches (BillingTracker Basics Series)

We will show you how to review and work with previously-created claim batches, including:

  • Re-queuing an entire claim batch
  • Tracking the submission status
  • Adding billing notes
Register Now
Thursday 5/21/20
1:30 pm - 2:00 pm ET

Claim Management (BillingTracker Basics Series)

During this webinar we will show you how to use the Claim Management screen to:

  • Review claims based on specified date ranges, payor, and transmission types
  • Prepare batches of claims for submission to insurers for adjudication
  • Follow up on outstanding claims by reviewing those in Pending status
Register Now