Bridge Family Center
The Bridge Family Center Outpatient Psychiatric Clinic for Children of West Hartford, CT was founded in 1969 to meet the needs of the West Hartford community youth who were engaged in high-risk behavior. For their Youth & Family Services division, The Bridge needed to replace a three-year old management system because their vendor was going out of business. With just a sixty day window to go live after making their selection, they worked with the JAG team to do a complete Discovery of their daily processes, forms, and requirements. Once the deadline arrived, every part of the implementation plan was on track, on time, and fully functional.