ClinicTracker User Notes
June 2014 - JAG Products, LLC

Did You Know...

Drummond Certified EHR

ClinicTracker has achieved Stage 2 Meaningful Use Certification according to requirements set forth by the Secretary of the U.S. Department of Health and Human Services? ClinicTracker Connect MU Edition is one of the few dedicated Behavioral Health EHR's that has been ONC-ACB certified and can support your MU attestation.



Click here to learn more.

What's New?

Now that it meets all federal standards and guidelines, ClinicTracker becomes even more powerful in its ability to maximize your clinic's income and service quality.


Some of the many new features include:


» Click to View a List of Recent System Upgrades

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Frequently Asked Questions

Here are a few of the questions our support team responded to recently:


» Click to View Our Full List of FAQs Related to Technical Issues

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User Suggestion of the Month

Thanks to Diane Kubik of Family & Children's Society!


Because of Diane's suggestion, you can now specify a place of service description on your reminder calls.


You can configure a description for each location by going to: Utilities -> Maintenance -> Building/Billing Location input. Enter a location-specific description you want included in reminder calls. For example, you could add "in our downtown location at 123 Main Street" to the call script. Keep in mind that you will have to select the location on the Scheduled Event for the description to be included in the reminder call. If you're interested in using this new description in your call script, please let us know by opening a support ticket.


For the excellent idea, Diane won our User Suggestion of the Month prize. Congratulations Diane! You've got a gift on the way from your friends at JAG.



» Click to Submit a Feature Suggestion

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Current Promotions

Communicate Securely with Outside Providers to Meet HIPAA Rules


Government regulations require that any messages you send to an outside provider containing Protected Health Information (PHI) must be transmitted securely. These rules are intended to ensure that your patient's privacy is protected at all times.


We've made the process of sending protected health information simple with our new Direct Secure Messaging application. Using the latest encryption technology, it lets you send emails, testing reports, and Clinical Summary documents directly through ClinicTracker Connect. In fact, if your agency uses the ClinicTracker Patient Portal, your patients will be able to forward their medical records (in C-CDA format) to outside providers, safe in the knowledge that the information will be protected.


While we developed Direct Secure Messaging to comply with criteria for Stage 2 of Meaningful Use, you can add this feature to your system even if you are not using the Meaningful Use Edition. The service is licensed for a flat annual rate based on the number of users in your practice. After a brief identity verification process, your account will be activated and you will be ready to send and receive secure messages.


Add Direct Secure Messaging by 8/31/14 and we'll waive the $250 setup cost!


» Click to Request Additional Information

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Show Me How

Our Meaningful Use Handbook explains the Automated Measure Calculations (AMC) and Clinical Quality Measures (CQM) that ClinicTracker Connect's Meaningful Use Dashboard reports.


Click here for more information.


» Click to View the Online Video Library

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John "The Support Guy" Says...

Meaningful Use Stage 2 requires eligible providers to offer patients electronic access to their health information (including lab results, problem list, medication list, and allergy list) within four business days of the information becoming available.


While this requirement can prove difficult to implement in practice, ClinicTracker's Patient Portal has no problem providing clients with access to information about their:


The Patient Portal also lets clients:


Click here to learn more to learn more about the ClinicTracker Patient Portal.

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Hot Topics

JAG Products has reached a major milestone by achieving Stage 2 Meaningful Use Certification. In becoming compliant with the Meaningful Use criteria, ClinicTracker has added new capabilities to an already feature-rich EHR. These upgrades include a significant upgrade to the Patient Portal, secure messaging from users to outside providers, the transmission of Transition of Care records via Direct messaging, and much more.


Mark Shriro, Director of Marketing for JAG Products is proud of what JAG has accomplished, "Over fourteen years of development, ClinicTracker Connect has provided mental health and substance abuse agencies a completely integrated solution for both EHR and practice management." He adds, "Achieving Stage 2 Meaningful Use certification further affirms our commitment to offering customers an all-encompassing infrastructure tailored to the particular requirements of operations that provide behavioral healthcare." From intake to discharge, ClinicTracker Connect manages documentation, compliance, messaging, scheduling, billing, reporting, and accounting integration. It also offers ePrescribing, signature capture, and a host of other features. Managers can enhance patient care, improve staff efficiency, eliminate paper, and increase profitability with ClinicTracker Connect.


Achieving the 2014 Stage 2 Certification allows users that have attested for Stage 1 to now begin attesting for the next stage of the government program. New behavioral healthcare users of ClinicTracker Connect will be able to meet the CMS guidelines for receiving Meaningful Use funds.


Click here to learn more.


The EHR Module is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments.


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