ClinicTracker User Notes
June 2013 - JAG Products, LLC

Did You Know...

You can increase efficiency by using these suggestions?



What's New?

Capturing digital signatures on various forms represent a crucial step on the road toward a paperless office.  For years ClinicTracker has gathered the signatures using tablets from Topaz Systems. They’ve provided a rugged, reliable, and secure method that patients find simple to use. While we still recommend using those tablets, we are aware that they are expensive and can be hard to use for staff who work remotely.


Therefore, we have added the capability of gathering signatures through a touch screen or mouse. We have also partnered with VisTablet so we can offer a pen/pad device as an alternative. These units are much lighter and less expensive than Topaz tablets and they function over a terminal server connection without requiring additional adapters or settings. VisTablet has extended discounted pricing of $29 (normally $41.99) to ClinicTracker customers. To order a pen tablet at the discounted price, call 888-392-9230 and let the sales rep know you are a ClinicTracker customer.


Also remember that the ability to gather digital signatures becomes especially productive in conjunction with the eForms utility. This module allows you to:

For more information about the eForms utility, check out this Product Brief.


» Click to View a List of Recent System Upgrades

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Frequently Asked Questions

Here are a few of the questions our support team responded to recently:


» Click to View Our Full List of FAQs Related to Technical Issues

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User Suggestion of the Month

Thanks to Renee at QCI Behavioral Health!


Because of Renee's suggestion, BillingTracker now displays the Total Service Charge on each claim batch at the bottom of the Review Submission Batches form. By including this information along with the Total Assigned Balance, the process of uploading a claim batch to a payor or clearinghouse is easier because the total figures are calculated automatically.


For her excellent idea, Renee won our User Suggestion of the Month prize. Congratulations, Renee! You've got a gift on the way from your friends at JAG.



» Click to Submit a Feature Suggestion

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Current Promotions

It has always been a challenge for EMR systems to capture digital signatures, but not for ClinicTracker. It has long offered an efficient system for gathering digital signatures. We now provide a host of new methods for capturing signatures both on pre-stored templates as well as those you create using the Custom Form Builder or eForms modules.


Want to add the module to create eForms and capture digital signatures for free? Recommend us to one other clinic and you'll get the eForms module along with mouse-based signature capture - completely free. Click here to submit the referral and be sure to indicate the clinic name, contact person, and how you know them. Customer referrals are the best sign that you're satisfied with our products and service, so we would really appreciate your help in promoting our business.


For more information about eForms and signature capture, read our Product Brief or contact us.



» Click to Request Additional Information

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Show Me How

ClinicTracker's fully-integrated Insurance Eligibility Verification tool automates the process of authenticating insurance coverage and checking eligibility.


Watch this video to learn more.


» Click to View the Online Video Library

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John "The Support Guy" Says...

If you are an eligible professional who intends to comply with the measures for Meaningful Use, please don't forget these two very important rules:


Our understanding is that auditors are quick to pick up on compliance with these rules. You will want to pay particular attention to whether you have documentation to support your Meaningful Use attestation. You can determine your level of compliance for various objectives by going to: Reports -> Meaningful Use Dashboard.


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Industry News

Those of us in the behavioral healthcare industry confront a host of regulations and deadlines. The sheer volume of them has burgeoned since the implementation of Meaningful Use. Because staying on top of all these rules can be daunting, we thought it would be useful to you if we regularly highlighted some of the more critical ones.

Here's some information from the CMS Website about reporting for the eRx Incentive program:

The incentive program for electronic prescribing requires that agencies report the extent of provider participation. Both individual eligible professionals (EPs) and group practices participating in the program have to submit data about their prescribing activities for the period of January 1, 2013 – June 30, 2013. You must transmit the information successfully before June 30, 2013 to avoid payment adjustments for 2014. Missing the deadline could lead to a 2% reduction in your Medicare Part B PFS payments for covered professional services in 2014.

Click here to view the article, which includes detailed Exclusion Criteria and Hardship Exemption information.


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