The U.S. Bureau of Labor Statistics projects increased demand for behavioral health staff. The agency's 2008 10-year career forecast listed 5 behavioral health care occupations among the top 30 hottest careers. Projections include a 34% increase in the number of substance abuse and behavioral health counselors from 2006 to 2016 and a 30% increase in the number of mental health and substance abuse social workers. Experts anticipate similar increased needs for social workers and human service assistants; mental health counselors; and marriage and family therapists.
High workloads constantly stretch providers, and their jobs often lack resources and professional development opportunities. Many offer inadequate incentives. Those factors contribute to frequent staff turnover. Safety net clinics in Colorado reported that 34% of clinicians leave each year. And turnover only increases the stress level in the office.
Amid a frustrating, fast-paced environment, ClinicTracker offers tools that help reduce many of the hassles that confront providers, especially when it comes to helping them manage caseloads, documentation, and regulatory compliance. Because it automates much of the workflow, the program serves as a digital assistant that makes sure everything gets done on time and according to regulations. For example, the My Appointments widget shows the status of Progress Notes, while the automated compliance tracking module lets providers know where they stand on required paperwork at all times.
For managers, the payroll feature tracks incentives and automatically calculates incentive targets. It makes it easy to calculate payroll contributions, regardless of the basis upon which any particular staff member is paid. It's another example of how a sophisticated practice management tool helps staff spend more time providing services than managing details, which helps with staff retention.